Plumbing problems tend to show up at the worst possible times. A pipe bursts just as you are getting ready for work. A toilet overflows during a family visit. Or you hear water running when nothing is on and your stomach drops. Homeowners around Sacramento, Antelope, and Fair Oaks call us every day with that same tone in their voice. They want someone on the line who can talk them through the first steps and help steady the situation.
That is our job. When you call Gilmore during an emergency, the first thing we do is help you slow things down. A few basic actions can protect your home until the plumber arrives. This guide follows the same approach we use when someone calls in stressed, unsure, or worried about spreading water damage.
What Counts as a Plumbing Emergency
Some issues can wait until morning. Others cannot. The challenge is knowing the difference, especially when you are dealing with a sudden home water concern that may affect safety, not just convenience.
According to guidance from the Environmental Protection Agency, home water issues such as contamination risks, backflow problems, or unexplained changes in water quality should be taken seriously. When water safety is in question, delays can increase the potential for health or property concerns. Understanding which situations require immediate attention helps homeowners protect their households and make informed decisions during stressful moments.
Burst Pipes
A burst pipe is one of the most urgent calls we receive. These usually show up as sudden flooding, water spraying from a wall, or a fast drop in water pressure. Burst pipe Sacramento calls tend to increase during winter nights, especially after a cold snap.
Major Leaks
If water is pooling on the floor or dripping through drywall, that is an emergency. Water moves faster than most people expect, spreading through flooring and walls.
Sewage Backups
Any wastewater coming up through tubs or toilets needs immediate attention. Backups can carry bacteria and spread quickly through the home.
Toilet Overflows
Shutting off the supply line usually stops it, but if the valve is stuck, damaged, or not responding, the overflow becomes an emergency.
Water Heater Leaks
A water heater that suddenly leaks, hisses, or floods the surrounding area needs service right away. A bad leak can empty the tank quickly.
Main Drain Blockages
If sinks, showers, and toilets all back up at once, the main line has likely failed or blocked. These issues need fast clearing to prevent more damage.
Any of these situations call for emergency plumbing. A fast response limits damage and keeps your home safe.
Steps to Take Before Help Arrives
When a homeowner calls us, we walk them through a few simple steps. They are easy to follow and make the situation safer and more manageable.
Shut Off the Water
Find your home’s main shutoff valve. Most Sacramento homes have it near the front of the house or by the water meter. Turning it clockwise stops water from flowing inside the home. If the issue is limited to a single fixture, you can close the small valve under the sink or behind the toilet.
Turn Off Electricity Near Standing Water
If water is near outlets or appliances, stay back. Do not touch anything electrical until you are sure the area is safe.
Relieve Pressure
After turning off the water, open a faucet to help clear the line. This simple step slows leaks and takes stress off the system.
Move Items Away from the Leak
If it is safe, move furniture or belongings away from the affected area. Water spreads fast and clearing space helps prevent additional damage.
Avoid Using Chemical Drain Cleaners
During a stressful clog, homeowners sometimes reach for chemical drain cleaners. Most of these products damage pipes and make the job harder for the plumber. Leave the drain alone until we can look at it.
Do Not Flush or Run Water in Other Areas
If you suspect a main line issue, limit water use completely. Even small amounts can make the problem worse.
Take a Quick Photo
A simple photo helps our technician understand what is happening and prepare before arriving.
These steps help steady things while you wait. The goal is to slow the water, prevent spread, and keep you safe until the Gilmore team arrives.
Common Winter Plumbing Failures
Sacramento does not see heavy snow, but winter still brings temperatures cold enough to cause trouble. Here are the issues we see most often once nights get colder.
Pipe Stress from Temperature Changes
Older pipes in Fair Oaks and Antelope neighborhoods sometimes crack after a cold night. Even a small split can push out a surprising amount of water.
Water Heater Trouble
Winter brings longer showers, more laundry, and more dishes. When demand increases, weak heating elements or older tanks may start struggling.
Drain and Toilet Backups
Holiday cooking and extra houseguests can push drains past their limits. Grease, food scraps, and bathroom wipes are some of the most common reasons for winter backups.
Irrigation Line Leaks
Outdoor lines can crack during cold nights. Many homeowners notice unexpected puddles or a sudden jump in water bills.
Stuck or Failing Shutoff Valves
Many valves are not used for years. When a homeowner tries to close one during an emergency, the valve sometimes leaks or refuses to turn.
Knowing these patterns helps you act faster if something goes wrong in your home.
Call Gilmore for 24/7 Emergency Plumbing in Sacramento
If you find yourself dealing with rising water, a sudden backup, or a leak you cannot control, call us right away. Our team supports homeowners across Sacramento, Antelope, and Fair Oaks around the clock. When you reach out, we walk you through the situation step by step and send a technician who knows how to make the home safe again.
You are not expected to know everything in the moment. You just need someone calm on the line who can guide you through the first actions and get help heading your way.
Call Gilmore’s 24-hour plumbers for fast emergency service in Sacramento.